Post details: The Value of Social Networks in Healthcare

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The Value of Social Networks in Healthcare

April 16th, 2008

by Tony Chen

There has been a lot of debate around whether these new online social communities are really value-add or just hype. I've been pondering that same question about the Hospital Impact Social Network that was started a few months ago. Frankly, I've been debating with myself on whether to pull the plug on it all together, as the conversations have been sparse.

But little did I know that this little social network was really what planted the seed that has grown up to the first Healthcare 2.0 unconference in the Netherlands. Read the thread here on how it all happened.

This is a great example of how these online connections turn into offline face-to-face "real" friends and connections. Online communities by themselves probably aren't worth too much. But when used correctly and intently, they can facilitate real-life meet-ups that otherwise may not have happened. Hats off to Jen, Maarten, and Martin for taking the initiative to reach out.

I wonder if this has implications for "patient" online communities as well. It's nice to chat/listen with others who face the same struggles with disease as you. But maybe the real value is for these communities to become localized. Online + offline. This may be where progressive hospitals can really add value.

Comments:

Comment from: Judy Volkar MD [Visitor]
Online communities for a particular disease diagnosis demonstrate the usefulness of the group for some diseases. Group office visits have been studied and found to work particularly well for a disease diagnosis that needs constant reinforcement, such as diabetes or cardiovascular disease. Patient all sign a confidentiality consent, then participate in a group office visit for questions, interaction and education.those requiring a physical exam are taken off individually. The physician can see patients more efficiently and patients encourage each other in their efforts to acheive better health.
Permalink 04/16/08 @ 10:23
Comment from: Lavinia Weissman [Visitor] · http://www.laviniaweissman.com
Tony, as you know, I have always applauded you for hanging in with what I describe Hospital Impact to be: A Social Learning Experiment.

In the circles where I research and write, it is well known that in the US are economy is most challenged because of the lack of financial support for social and knowledge capital. The way we practice medicine in this country is a deeper representation of why that is so.

Our ability to invest and empower social and knowledge capital is also represented by how many people in their hearts know that the practice of evidential based medicine and any integral approach has to embrace a new practice and orientation to how we finance health care in this country.

I am blessed that I write and have a consulting practice that takes care of me and on the investment side and from other views and experiences I am too aware of how many ventures that could shift the practice of health and wellness in this country have gone belly up. It is a big challenge because most MBA's and expert system folks, e.g. Doctors are not trained to take an integral approach and our finance systems block this.

I spent 3 years helping a start up out of Mt. Sinai hospital in the hopes and dreams I could do the work I wanted to do in evidential based medicine.

Will an integral approach ever happen?
Read the Black Swan, to see what it will take.

I don't know if the catastrophe in this country has gotten painful enough for a Black Swan in health care to emerge. However, I know I may have a shot in Park City UT to create something with others who do not blog or spend their life in email. I have never lived in a community with the hunger to invent change, e.g. this community.
Permalink 04/16/08 @ 18:41
Comment from: Sharon [Visitor] · http://www.themedica.com
Great example of how these online connections turn into offline face-to-face "real" friends and connections. Online medical communities by themselves probably aren't worth too much. But when used correctly and intently, they can facilitate real-life meet-ups that otherwise may not have happened. Hats off to Jen, Maarten, and Martin for taking the initiative to reach out.
Permalink 04/18/08 @ 05:37
Comment from: Maarten den Braber [Visitor] · http://www.health20.nl/
Thanks for posting Tony! We will definitely keep you posted on things to come. Progressive hospitals adding value by combining the value of online and offline interaction is truely imporant. Also see
Permalink 04/18/08 @ 11:04
Comment from: Maarten den Braber [Visitor] · http://www.health20.nl/
Thanks for posting Tony! We will definitely keep you posted on things to come. Progressive hospitals adding value by combining the value of online and offline interaction is truely imporant. Also see Jen's post on tracking the path from Health2.0 to 3.0 to 4.0 (love all the number hoopla ;-)
Permalink 04/18/08 @ 11:05
Comment from: laura [Visitor] · http://blog.ning.com
Hi! I read this with interest, partially because I work for Ning :)

However, I also just blogged about http://www.radrounds.com, a network for radiologists - the more I looked into it th more resources I found there. I was really impressed with all of the ways they are using both standard Ning network features as well as external features to provide a great mix of learning/discussions/socializing.

Thanks for the thoughtful post!
Laura
Permalink 04/24/08 @ 03:16

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