by Tony Chen

Straight from CNN's frontpage in the last 24 hours:
- Glenn Beck: Put the "care" back in health care. This CNN reporter experienced first-hand the lack of compassion at his hospital bed. Funny, Nick just posted on the power of empathy earlier this week.
- Should I sue my doctor? A heads-up to all risk management folks - this article recommends patients to come see you for compensation.
- Dennis Quaid, wife lash out at hospital. Movie Stars! Medical errors! A conspiracy? What more could you ask for? Coming to a theater near you: Secrets No More

A few implications for hospitals come to mind:
- As social media becomes more and more rampant, is your hospital ready for more of patients youtubing and blogging from their hospital bed?
- Do movie stars or other influential people get "better" treatment? We aren't comfortable with this 'tiering' of healthcare, but it's happening already.
- While I don't know the real story behind the Quaid's experience, I am reminded of one thing: transparency is more than providing regular metrics, it's a culture.
- Where are the touching/inspirational stories of the 100s of amazing miracles that have happened in our hospitals in just the time you read this post?