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    Misc

    Is this Revolution Health's biggest competitor?

    January 12th, 2007

    by Tony Chen

    Just a few days ago, I shared my thoughts about Revolution Health's nifty new beta site. It was the most compelling preventive health product for individuals that I've ever seen. Yes, I do mean that.

    But how about some serious healthy competition from US Preventive Medicine? Ever heard of these guys? You should get to know them - I believe they could very well be Revolution Health's most formidable competitor. Check out the letter they just wrote (PDF) to the American public in a full-page ad in the WSJ on Wednesday. I know that they must have gotten a great response because they nailed it. And kudos to them for believing in it and dreaming big - for announcing it in WSJ, not in Modern Healthcare, for thinking through web and media strategies (and not just doing a portal), and for partnering with hospitals and physicians instead of ignoring them. Just like Revolution, these guys also want to be the "household" name in preventive medicine. Just as Kleenex is to tissue paper, just like Xerox is to a photocopy, USPM could be to preventive health. Their tagline nails it, too: "more good years."

    From what I can gather and share with you all at this point, I've already eluded to one of the main differences between USPM and Revolution Health: USPM is partnering with hospitals and physicians, Revolution Health is not (and when I say, "is not," I'm putting it nicely).

    I honestly can't think of another business example in which you are banking on the open-mindedness and innovative spirit of hospitals. Aren't hospitals at the bottom of the heap in the area of business innovation? Nonetheless, prevention is such a long time coming, and I'm willing to bet that there are progressive hospitals out there that will outright surprise you with their ability to be nimble and out-of-the-box. Plus, I'm guessing there's room for the both of them.

    Would it be fair to compare USPM & Revolution Health to Blockbuster & Netflix? Hear me out. The recent ads for Blockbuster highlight a very distinct advantage: you can rent DVDs via their website and get it mailed to you OR you can still go to the store. Netflix is website / mail only. Similarly, Revolution Health is really just a really robust web portal (with some phone coaching and other goodies / tools). USPM is prevention both through a robust web portal AND physical Centers for Preventive Medicine across the country.

    Whatever happens, know this - preventive health is too big, too important, and too overdue for this to just be a fad. Someone's gonna figure out how to monetize prevention (read: decreasing hospital utilization) and make billions.

    Comments:

    Comment from: Bob [Visitor] · http://healthcarebloglaw.blogspot.com/
    Nice post Tony. Is there an inherent conflict that will build between U.S. Preventative Medicine and those hospitals and other providers that it plans to partner with? If you are correct and U.S. Preventative Medicine are successful in creating a new focus on preventative medicine for the next generation there will be a decrease in hospital utilization. Those hospitals who recognize the shift and build a strategy around a preventative model will be successful. The other major change that has to occur for these efforts to be successful is a change in the governmental payment structure that awards providers for prevention vs. payment based on utilization.
    Permalink 01/12/07 @ 10:56
    Comment from: Bob [Visitor] · http://healthcarebloglaw.blogspot.com/
    After exploring the U.S. Preventative Medicine website a little more I found this info on payment model. Interesting:

    The Center for Preventive Medicine does not accept insurance as payment. The health insurance industry currently operates primarily as a “disease-oriented” system, providing reimbursement only after diseases become symptomatic. Preventive medical care has not been valued in this model and reimbursement is variable. At The Center for Preventive Medicine we encourage our clients to take responsibility for their own health and wellness, beginning with the decision to take responsibility for the cost of preventive services. In most cases, our services qualify for reimbursement by Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs) and some preventive benefit components of insurance plans. We also offer payment plans and gift certificates to help manage the cost of your preventive services.
    Permalink 01/12/07 @ 11:59
    Comment from: Revolutionary [Visitor] · http://www.revolutionhealth.com
    You have mistaken when you relegate Revolution Health to a mere web portal. Revolution Health is much more than that - Check out RediClinic (http://www.rediclinic.com), in which Revolution Health has a major investment. We are launching our preview site, but we have so much more coming and numerous partnerships underway...stay tuned! I think you will continue to be impressed.
    Permalink 01/12/07 @ 12:41
    Comment from: hospitaltony [Member]
    I stand corrected - I was aware of Rediclinic but never associated it with Revolution. Don't worry, revolutionary, I am already impressed with what you've already done with the site. And I'm impressed that you read through this blog - most companies wouldn't even bother)

    Bob, in terms of competition & tension with physician/hospitals, you bring up a good point. I think that'll always be there. Web 2.0 is here, and maybe it's time for Hospital 2.0.
    Permalink 01/12/07 @ 13:07
    Comment from: Lavinia Weissman [Visitor] · http://www.workecology.com/redesign2
    Tony, you can be more specific about what you mean by Hospital 2.0.

    As for preventative medicine, I am currently working on a new article that discusses the idea of "precaution". The Precautionary Principle, first authored by the network of people out of www.earthcharter.org with respect to the environment is a model of thought that is raising many questions in line with how we talk about Prevention.

    In my history, prevention was a term describing how a well person could prevent getting sick.

    Like "precaution," when you exercise prevention, you need to think of perspective.

    Years ago, Jonathan Peck, a health care futurist, I read often along with Clem Bezold and Paul Starr, talked about how the hospital based system is out of date and numbers of beds would decline. I don't know if beds per 1000 have significantly designed and I know that the American population of 300M contains 100 M people who are in need of care that is not served by the acute care episodic hospital model.

    The IAF reports on Diabetes authored by Peck, Bezold, et al are available at this link

    http://www.altfutures.com/section.asp?sec=6&nav=6#

    At this site, www.altfutures.com is a study by Peck and Yale, that investigates treatment and prevention of for Diabetes. By 2010 there will be 50M Diabetic people in the US. Within this analysis is a new thought strucuture. It won't emerge through academic analysis. It will have to emerge bringing together the voice of consumer, hospital, regulator, government and clinician as I did when I launched my first focus group examing how to build healthy communities in 1996.

    Seeking to learn how to be healthy, maintain health and stay educated on treatments and opportunities is complex stuff that I have diagrammed systemically. Within this wide system are many delays, conflicts and stop gaps. It is all frozen by a system of thought from creating change. To lead for change in health care, we are going to have to do more than just mechanically go about our day. It requires innovation and unfortunately if you read Nick's blog closely, the innovator has a hard time in health care. The larger system comes along and asks them to fit what they do within a system rather than ask the innovator to teach to a wider audience and have those participants break down into local groups to apply that learning.

    It is the core philosophy behind Evidential Based Medicine, the discipline of evidiential based management that is based on my community of practice theory and the way we engage
    at www.workecology.com/redesign2.
    Permalink 01/12/07 @ 13:57
    Comment from: Brian Baum [Visitor] · http://USPreventiveMedicine.com
    Tony,

    Thanks for taking the time to highlight our efforts and our recent announcement.

    As you accurately point out, a key foundation of our business is partnering with hospitals and physicians. While “healthcare” has taken the heat for a long time on both efficiency and innovation, at the end of the day consumers want and expect that in time of true health need that they can turn to their community for quality care and treatment.

    Regardless of what consumers may think of “healthcare”, study after study indicates that they think the world of their personal physician. All the negatives apply to some general thing called “healthcare”. Rather than create a separate track – if you get sick, take this track, if you want to stay healthy take this track – our goal is to create an integrated track that optimizes the health of the individual – in sickness and in health.

    Will every hospital or physician get it? Definitely not. But from what we’re hearing and seeing – enough get it that this could well be a wave that sweeps the nation.
    Permalink 01/12/07 @ 17:01
    Comment from: Lavinia Weissman [Visitor] · http://www.workecology.com/redesign2
    Brian the word "personal physician" is key. When HMO's were less than 12% of market share, that is what they promised, a "personal physician" and integrated care ---at a health center, office, hospital or at home.
    Permalink 01/12/07 @ 20:56
    Comment from: hospitaltony [Member]
    Lavinia,

    Hospital 2.0 could be exactly what Brian eluded to - the concept of in sickness or in health. Imagine a world where hospitals in the same city collaborate to make their city the healthiest in the world. The healthiest cities eventually draw the best companies and the best talent.

    Permalink 01/12/07 @ 22:26
    Comment from: Brian Baum [Visitor] · http://USPreventiveMedicine.com
    I wish that I had coined the term Hospital 2.0 because it really does capture the essence of where we are going. (I have to preface that with recognition that this is not an overnight transformation – this will occur over time and be driven by incremental early adopter successes that make the path obvious for the majority.)

    As I travel the country talking with hospital leaders – the consistent theme is that they want to extend their reach in their communities – they do not just want to be the place that people turn in an emergency. Healthcare employs about 13,000,000 people nationwide – it is huge. The vast majority of these people choose healthcare because they truly want to help people. So our question – why ignore this incredible asset? What we hope to do is create a “prevention experience” one that will engage consumers, and be embraced by the healthcare community – because it is organized, packaged, efficient, i.e., Hospital 2.0. As someone earlier pointed out – some hospitals may see prevention as a threat to utilization. This is of course a very narrow view – in a perfect world, people will get sick, accidents will happen. The Hospital 2.0 – Hospital will be optimized to serve the total needs of their community – they will thrive.

    (BTW – I hope you don’t mind my crashing your Health leader blog – but I very much enjoy the dialogue.)
    Permalink 01/13/07 @ 08:28
    Comment from: Bob [Visitor] · http://healthcarebloglaw.blogspot.com/
    What Hospital 2.0 means. I'm sure Nick has visited a few car dealers and is on top of this at Windber. Another perspective on Hospital 2.0.


    Permalink 01/14/07 @ 12:27
    Comment from: Brian Baum [Visitor] · http://USPreventiveMedicine.com
    To - Wild and Wonderful West Virgina,

    The situation you describe within your state is one that faces many areas to various degrees. Your state has tremendous assets that should make it a more appealing employment base. Moreover, with the flexibility in working arrangements today – it should be a target for the live where you want/work where you want mentality.

    However, health costs are a serious gating factor that all employers look at very closely today. While I could, and would enjoy a lengthy dialogue with you, I’ll just address the point you raise relative to our children. We do believe prevention must start in schools. Our children are largely still raised in an environment where a hearty appetite is a sign of health – “finish your plate, don’t you want a second helping…”. No one ever teaches portion control, or communicates any sense of what does an appropriate “portion” look like. It is our intent to build the U.S. Prevention Network as a network of like minded proactive health organizations across the county to bring prevention to their communities. With this network in place, we plan to extend the prevention message and services from seniors to children – with services, education and programs for all.

    The challenge with starting with kids – during their most critical early learning years where they are establishing lifetime behaviors, most kids aspire to be just like mom and dad. So until we break the cycle, our children will likely establish “our” health habits.

    I think we all have to agree to the premise that this approach is evolutionary and not something that will connect with every person immediately. This is a generational change that we’re looking at. Early adopters and their successes will give rise to a second level of market adoption, and over time, we will begin to break the cycle. The key is – we must start somewhere, and we must make it easy for the consumer to engage. (They certainly will not struggle through to figure it out on their own.)
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