FierceEMR FierceMobileHealthcare

About hospitalimpact.org

Join our online community!

Latest Posts



Hospital Leadership Series


Hot Topics

  • Last comments
  • Categories


    Subscribe to this blog!



    Subscribe in NewsGator Online

    because hospitals are worth fightin' for

    Great Patient Stories Series - Harry Potter, Hamburgers, and Hemmorroids

    October 20th, 2006

    Like I mentioned last week, fridays here at Hospital Impact will be all about patient stories - both great and gruesome. Feel free to share your story anonymously - email me at tony [at] hospitalimpact [dot] org.

    Here's one from a frequent hospital impact reader. Many times, it's not big things, it's a lot of little things...

    from anonymous

    When I was a sophomore in college and home on Christmas break, I experienced a horrible pain and lump in the back of my throat. After my family physician took a look, he advised me to get to the hospital ASAP – I had an abscess on my tonsil that needed to be drained immediately before it continued to grow. My mother took me to Columbus Children’s Hospital where the necessary (and painful!) surgery was performed and I was kept overnight. Not only was I in a tremendous amount of pain, but I was apprehensive about spending the night in a hospital, especially because I was 19 and all the other patients were under 10. My nurse put me at ease right away, checking on me every half hour, bringing me as much Jell-O as I needed. She wheeled in the book cart to offer me something to read, but we both soon discovered that there was nothing on the cart over a 6th-grade reading level. She brought me her own personal copy of a Harry Potter book that she had been reading. She insisted that I read it and keep it for myself. I still have that book on my bookshelf at home and remember her every time I look at it.

    Here's an instant classic...

    Dear Sir:

    Seventy three years, no hemorrhoids. One colonoscopy at your hospital, hemorrhoids.

    Sincerely yours,

    John D.

    Here's one from a nurse about a female tech whose hamburgers (and well-being!) were in jeopardy.

    In the ER where I volunteer, a young female tech (who I think was about to head off either to nursing or medical school) told me a story about a frequent flyer, a homeless patient she often helped treat in the ER.

    One evening she'd left the hospital to go get dinner for her co-workers at a burger place nearby. She cut through an alley to save some time, and found her way blocked by a homeless man who said menacingly, "Where are you going with all that food?"

    She was terrified, convinced that she was about to be mugged for her hamburgers. But then another homeless man -- the frequent flyer -- rose from the shadows and said, "You leave her alone! She works at the hospital, and she was nice to me when I was there!"

    The first guy backed off, and she returned safely to the ER, hamburgers intact.

    Sometimes good deeds really are rewarded, and conscientious care of indigent patients can pay off in very tangible ways.

    Keep 'em coming!

    Comments:

    Comment from: Joe [Visitor]
    I am a 41 year old RN from Pennsylvania. I have approx 16 years of nursing experience... I have plenty of stories from working many hours in emergency rooms.

    One of the most saddest stories that I remember was that of a beautiful young woman. She was about 28 years old and 8 months pregnant. She was at a party of some sort - dancing when she collapsed for no apparent reason. She was brought to the busy rural ER where I happened to be working. We were short on staff as usual.

    While we attempted to keep her alive from the ruptured aneurysm in her brain we also attempted to deliver her 8 month old baby boy via C-Section there in our understaffed ER. As a man - it was perhaps one of the most troublesome things I have ever experienced.

    They both died there in our understaffed ER. I was written up that night by another patient's family for not being attentive enough to their needs. My mangement felt that warranted a "day off without pay". The patient whose family wrote me up was in the ER for 16 hours - 8 of which ocurred before my shift started. I checked on him at a minumum of every 1/2 hour as indicated by the documentation I recorded in his chart...

    After I washed my hands and left the room where we had all worked so vigorously to save two young lives - I barely had enough time to gather my senses, wash my hands and begin work on the next patient that presented on my side of the ER.

    So my perspective and answer on the cliche at the header of this blog: "what will it take for our hospitals to be the best run organizations on the face of the planet?" is simple - education of society in regard to health care and of course more nurses...

    Oh, and by the way - the week that I was "punished" with a day off w/o pay - I ended up working 16 hours of overtime that week in the ER - since they were short staffed...

    What a joke.
    Permalink 10/20/06 @ 17:08
    Comment from: TutorHelp [Visitor] · http://www.tutorshome.co.nz/ttsh/index.php
    I agree with Drug Detox. Maybe sometimes, things happen without any relevance to you or the others but, a great story can be hiding behind the most stupid appereance. I think you guys are great for "seing" behind the curtains and revealling the truth: It's wonderfull to be alive and healthy, but it is even more wonderfull to apreciate this and not take everything for granted!!
    Permalink 11/08/06 @ 16:35
    Comment from: ifewvgks [Visitor] · http://pgrlrtwn.com
    [URL=http://xavqwhfw.com]xvgfdfwl[/URL] kjzuktvl http://vkwawnem.com rlncwsiu fzfhwkcs xoxdeovu
    Permalink 04/29/07 @ 15:50
    Comment from: lskflhpo [Visitor] · http://uektokgk.com
    [URL=http://nuydmsec.com]ppeoonmo[/URL] obsrimbd http://qhdnuhxt.com lfgryosk aqxivdqy mxlsraei
    Permalink 04/29/07 @ 15:56
    Comment from: Drug rehabilitation [Visitor] · http://www.cliffsidemalibu.com/
    I think the first story here is the sweetest one of all. I really enjoyed reading all this! I think it’s a great thing to never forget to share and our nice moments, and forget for some minutes about the pain and the mad world around.
    Permalink 04/04/08 @ 09:26

    Leave a comment:

    Your email address will not be displayed on this site.
    Your URL will be displayed.
    Allowed XHTML tags: <p, ul, ol, li, dl, dt, dd, address, blockquote, ins, del, a, span, bdo, br, em, strong, dfn, code, samp, kdb, var, cite, abbr, acronym, q, sub, sup, tt, i, b, big, small>
    URLs, email, AIM and ICQs will be converted automatically.


    authimage

    Options:
     
    (Line breaks become <br />)
    (Set cookies for name, email & url)

    Google
     

    Get Hospital Impact in your inbox!

    Enter your Email

    Preview