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    Patient-centered care gaining momentum

    November 5th, 2008

    by Nick Jacobs

    Periodically, I write about articles that have appeared in Modern Healthcare; one of my favorite writers is Charles Lauer, former VP- publishing and editorial director of the magazine. The sweet irony of his most recent article, "Growing Evidence, Studies show the therapeutic value of healing gardens" was difficult for me to express.

    [More:]

    The final paragraph from Mr. Laurer read as follows: "As the recent research found, patients who were subjected to highly stressful situations in a laboratory setting and then allowed to recuperate in either natural or a man-made environment recovered far faster in the natural settings." In his final sentence, he said. "...no surprise, right? And what could be more conducive to healing than a beautiful garden to escape a busy urban environment?"

    It was the fall of 1992 when I attended the health system administration certification program at Harvard University's School of Public Health. Although it was by far the most intellectually stimulating and best presented educational program I've ever attended, at one session, it was my turn in the barrel, and I made a very strong statement regarding the use of integrative medicine in a hospital setting; I suggested reverting to nature trails, gardens, therapy dogs, reiki, acupuncture, massage and half a dozen other modalities.

    Truthfully, it was as if I suggested that we ban hand washing in all hospitals. The 50-plus administrators, physicians, and professors verbally came after me relentlessly. None of these suggestions seemed to me like they would require a Nobel Prize winner to sort through the rationale for their use.

    So, what has happened since 1992? A small group of hospitals began to move forward with a total commitment to Patient Centered Care in Optimal Healing Environments. The movement was called Planetree. The concept espoused by this organization was not new. In fact, it was an ancient idea that originated out of necessity thousands of years ago because they did not have the sophisticated equipment or scientific knowledge to care for the patients in any other way.

    Last year the Cleveland Clinic Foundation became a member of Planetree and, at least for me, that was the tipping point. Sixteen years later, this movement is finally beginning to receive serious attention.

    "No surprises, right?"

    Comments, Pingbacks:

    Comment from: Narayanachar Murali [Visitor] · http://www.drmurali.com
    I am surprised it took this long for management wonks to understand that the core of any business is its customer(s)! I have actually implemented the theories they teach in biz schools to good effect in my own practice...
    Permalink 11/06/08 @ 06:50
    Comment from: kayla [Visitor] · http://www.kaylapearson.com
    Hello very nice site, I somehow found you looking for things on our sons condition. Esophageal Atresia. I wish you all the best
    Permalink 11/07/08 @ 14:36
    Comment from: Nick Jacobs [Visitor] · http://AskAHospitalPresident.com
    Yeah, Dr. Murali, This management wonk has only been doing this since 1997 . . .
    Permalink 11/08/08 @ 16:05
    Comment from: Kristin Baird [Visitor] · http://www.baird-consulting.com
    I have the pleasure of visiting hundreds of hospitals in the course of my work and find that healing gardens and a connection to nature is so vital to healing. I have seen some of the most elaborate healing gardens and some of the most simple, but they all seem to be well used by patients and families alike. A little fresh air and sunshine can do your heart good!
    Permalink 11/08/08 @ 17:49
    Comment from: Todd Linden [Visitor] · http://toddlinden.blogspot.com/2008_09_01_archive.html
    Thanks, Nick, for writing to Lauer's article in Modern Helathcare. I'm the CEO of a rural community hospital in Iowa and we've been practicing integrated medicine for almost ten years. We appeared in USA Today on 09/15/08, about our program. The link above will take you to a Health Leaders Media interview I did with John Commins recently. Our patients have experienced great benefits from this integrated approach. Keep up the great work, Nick, and congratulations on your new endeavor.
    Permalink 11/11/08 @ 10:43
    Comment from: Karl Leistikow [Visitor]
    Not graduating from a MBA program too long ago and now working in the industry, I find it interesting all the noise around patient or physician-based care. I do understand and agree that care needs to be patient-based, but it needs to be addressed as any biz-theory (targets and drivers of the target). Care should be looked at how to give the BEST patient care by providing physicians with BETTER opportunities/skills/tools. You can't have one without the other. Not only do these healing gardens promote patient healing, but they also provide an area for staff and the general public to relax or take some time to refresh after/during a busy and sometimes highly stressful day. Kudos to those that have implemented.
    Permalink 11/20/08 @ 09:34
    Comment from: Lisa P [Visitor] · http://personalmoneystore.com/
    Economical financial resources such as short term installment loans, are important to our well-being and so are doctors. In order to maintain the people’s health, they must have access to proper healthcare. For our wallets, people should have small consumer loans as part of their options, particularly during emergencies. However, it is the doctors who are feeling the sting now, if what the latest Physicians’ Foundation survey says is true. The Physicians’ Foundation “advances the work of practicing physicians and improves the quality of health care for all Americans.” They struggle to promote the safety of patients and doctor education. About 78 percent of the doctors who responded to this survey believe that there’s a huge shortage of primary care doctors. Many are angry that government and HMO regulations have damaged their aptitude to care for their patients. More than half intend on cutting back on patients or simply quit their practice. The ratio of doctor to patient will most likely be stretched to a breaking point as the population grows. In a very similar way, if government or banks achieve their goal by eliminating the consumer’s freedom to choose any type of small-scale emergency funding that best suits them – like installment loans – customers will have nothing practical to work with during occasional financial fallbacks. Economics Professor Jonathan Zinman of Dartmouth College indicates that consumers’ economical well-beings will deteriorate once payday installment loans are capped and removed from their communities. Doctor and consumers should stand up and demand a stop to overregulation. It is part of our financial freedom that we have the choice of healthcare and the right to choose from any type of short-term financing.
    Permalink 12/05/08 @ 00:49

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