hospital impact

I worked for people with HFMA membership, and they tried to screw me out of my monthly commission by conveniently forgetting to pay it to me, even though everyone else got theirs. Then, when I tried to get it IN WRITING that they would pay me on my next check, they got all skittish about putting anything in writing to admit that they (cough) conveniently forgot about my commish. And the language that we heard from managers! Oh my God. A male operations manager at this dump (run by HFMA members) was making fun of the various patients and the diagnosis listed on the UB92's all the time. Once, he even told the female supervisor to hold on a minute, because he had to use the washroom and it was "running down my leg" (he was being sarcastic, not serious, but what low class, unprofessioanal behavior for a corporate office!). HFMA is all about $$$, no doubt about it. Unfortunately, from my experience working for some of their members, the focus on $$$ is totally at the expense of PEOPLE. There is no "care" in the word "healthcare" when dealing with some of these creeps. Go find some people who worked as claim reps for Illinois billing and collections companies and ask what they think of the HFMA people who run some of these places. You'll find a lot of very dissatisfied people, because our turnover was just unbelievable. People were calling the place The Revolving Door. Very sleazy people, at least from my personal experience working with some of them in Illinois. They need to learn what PROFESSIONALISM means, because it DOES NOT mean jokes about having your urine running down your leg, for God's sake. Pigs!