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Post details: The world's best run hospital?

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The world's best run hospital?

March 31st, 2005

Okay, I'll give you some clues:
- 554 beds
- 2,000+ employees
- 850,000 patients per year
- Patients come from 150+ countries
- JCAHO accredited in 2002
- Patient volumes up 23% in 2004
- 16% profit margin in 2003
- $112MM in profit in 2003

Allow me to introduce to you Bumrungrad Hospital in Bangkok, Thailand
bum bumlogo

Okay, maybe they aren't the BEST, per se, but...

Not only do they have a world-renown heart center...
heart2 heart3

Americans, Europeans, and Australians alike are flocking to their plastic surgery center because it's the same quality at a better price.

(smart branding move: check out their website - they are creating a distinct brand just for plastic surgery center to cater to the different market segment)

Is healthcare becoming a global marketplace? Will a well-off couple take a flight to Thailand for a nip, a tuck, some curry noodles, and some sun? According to McKinsey, "Medical tourism" will hit $2B in 2012. Of course, acute care is not on the chopping block for obvious reasons, but elective surgery and check-ups? It's already happening.

Check out Bumrungrad pricing and promotions (exchange rate: $1 to 40 bahts). You can get a comprehensive check-up for ~$60.

By the way, Bumrungrad is expanding into the Phillipines, Malaysia, and maybe even China. They just shelled out $9.2MM for a 40% stake in Asian Hospital in Manila.

14 comments

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Comment from: myatthuzarnaing [Visitor] · http://ATTN: Dr.Virasak Wangpaitoor

Dear Sir ,
One of my brothers who has felt colon cancer since last 6 months and he has taken treatment with special list form Yangon .As per their instruction , we would like to come and get treatment form your hospital .Firstly , let me know the estimated cost for the following treatment .
1.Pet Scan
2.Debulking Surgery in the form of Sager Baker's Procedure .

and then let me know about your services for patients .Thank you for your kind cooperation .
We will be waiting for your reply .

Thanks and regards ,
Thuzar

05/12/06 @ 05:58

Comment from: fatoumata [Visitor]

I need information about your orthopaedic services.
Thank you

07/19/06 @ 08:00

Comment from: Jim Goldberg [Visitor] · http://www.bumrungraddeath.com

Before you admit yourself into Bumrungrad, you should consider the information contained on www.bumrungraddeath.com

I think you will find it helpful!

09/07/06 @ 00:36

Comment from: Grace DeBold [Visitor]

Thuzar
I received the care you are looking for at Bumrungrad and am totally satisfied. On rare occasions in every hospital or with every physician in the world, perfection is not achieved. And none of us should expect that...except directly from God. Bumrungrad is a truly magnificent hospital with truly wonderful, caring, gracious employees and physicians.

09/10/06 @ 08:26

Comment from: salvatore [Visitor]

hi!I would like to have some info about the best hospitals in Israel. next year I'll go there for a month to study and i would like to know which are the best israelian medical structures. Could you help me?or could you tell me some web sites where I can find what I'm looking for? thanks very much in advance

12/15/06 @ 02:24

Comment from: jemima Armstrong [Visitor]

I did not have a very good impression from Bumrungrad. I was about to be sold a hip replacement which i didn't need acc. to a 2nd opinion. The Xray confirming my non existent hip problem was of such quality that the hip joint wasn't even clearly visible. 4 years later I still have my original hip.
Don't be blinded by 5star hotel services at a hospital. Look at the qualifications.

03/06/07 @ 09:14

Comment from: João [Visitor]

I'm a post graduate student,working on sucessful management practice cases.I am seeking comments from people who have had a medical procedure performed in Bumrungrad Hospital,as I have noticed that there are only sucesses and no failures,which is obviously abnormal.

07/01/07 @ 12:33

Comment from: Nisheeth Parashar [Visitor] · http://www.rehabsolutions.multiply.com

m pursuing MBA from ICFAI,India and we been provided with an oppurtunity to discuss on a case study of this Hospital.
Kudos for standing as a MODEL for other service providing industries.

07/22/07 @ 04:33

Comment from: Janice [Visitor]

I had breast augmentation, it needs to be corrected they look really bad.

09/16/07 @ 22:27

Comment from: Bob Richards [Visitor]

Just read about a 23 yr/old male from the US who was allegedly murdered while @ Bumrungrad Hospital Thailand.
Web: Bumrungraddeath.com
BR.

12/27/07 @ 11:31

Comment from: Diann [Visitor]

I was going to go to bumrungrad hospital this month. I was very apprehensive about finding a qualified surgeon. The hospital told me they would do the surgery. I kept asking them about the qualification of this surgeon with this procedure and instead of giving me the answer to make me feel better they calle me and said they felt they could not meet my expectations whatever that meant. They also said they would pay the monetary losses but I have yet to see anything nor will they give me a good reason for not doing the surgery. So remember that before you go this far for surgery. If you are upset with them they will ignore youu and maybe lie to you as they did me.

02/15/08 @ 02:06

Comment from: Johanna [Visitor]

I read that they have extended their business and built a new addiction treatment to help everyone that willingly come to ask for help. I think It's a great hospital with wonderful people working there.

03/14/08 @ 13:34

Comment from: Acomplia [Visitor] · http://www.acompliaonline.com

Acomplia (rimonabant) is an anti-obesity drug. It was approved for marketing in the European Union in June 2006. Rimonabant is not yet approved for use in the United States, where it is known as Zimulti. www.acompliaonline.com

06/27/08 @ 01:32

Comment from: Peter [Visitor]

It's not safe. My brother went for cardiac surgery to Thailand, and returned the same spending lot of money.
It's fake.

08/19/08 @ 07:58

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The world's best run hospital?

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