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Memorial Healthcare's Frank Fear: Federal initiatives strain our workforce

March 19th, 2014

by Dan Bowman, FierceHealthIT

For emergency room doctors at Lansing, Mich.-based Memorial Healthcare, the implementation of virtual desktops helped to dramatically improve workflow, according to CIO Frank Fear.

"What really drove our push to implement [for virtual desktops] was a need for quick access to patient data," Fear (pictured) told FierceHealthIT in an interview at HIMSS14 in Orlando, Fla. "We trialed a lot of different technologies like laptops and tablets, but the doctors soon found out that the idea of carrying around a tablet with them just wasn't really effective workflow-wise for them."

In addition to talking about his physician's workflow issues, Fear also discussed challenges with the virtual desktop rollout, which included personnel needing to focus on federal initiatives like Meaningful Use Stage 2 and ICD-10. Click here to read the rest of this exclusive interview.


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