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by Kent Bottles
Why did a post-season press conference with Philadelphia Eagles quarterback Nick Foles get me thinking about how physicians respond to the transformation of the American healthcare delivery system? For those of you who don't follow the Eagles or NFL football, Foles emerged this year as the quarterback with the highest passer rating of 119.2 for the entire season.
But it is the Foles who answers tough questions from the Philadelphia sports press after a loss who made me think about physicians and change in healthcare. After a loss, every Foles press conference reveals the following...
I can label much of what I do professionally these days as physician engagement. During my classes at Thomas Jefferson School of Population Health in Philadelphia, in my keynotes to professional societies and in my facilitation of leadership retreats, we talk a lot about how physicians need to change to become leaders in a transformed healthcare delivery system.
The physicians I work with can be divided into two large groups: 1) Doctors who want to remain independent and 2) Doctors who have already become employees of large integrated delivery systems. Members of both groups are learning in 2014 that physicians need new competencies to be considered leaders in the new world of American medicine.
The transformed healthcare delivery system will require doctors who have the following competencies:
I wish I could report from my interactions with physicians in the field that they all respond like Nick Foles does in a press conference after a tough Philadelphia Eagles loss. My experience has been that the current attitudes of American physicians fall into four categories:
It is vitally important that physicians have increased input into how we construct a better healthcare delivery system. A young NFL quarterback just might have some suggestions on how we as physicians approach the daunting challenge of becoming better professionals.
Kent Bottles, M.D, is a lecturer at the Thomas Jefferson University School of Population Health and chief medical officer of PYA Analytics.
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