Seven years ago, 65 percent of staff at Windsor Regional Hospital in Ontario, Canada, said they would not recommend the hospital as a place for friends and family to work. But the hospital has turned that outlook around, with 86 percent now saying they would recommend it.

FierceHealthcare recently caught up with David Musyj, president and CEO of Windsor Regional, to find out why staff responded so negatively and what it took to get workplace satisfaction responses to soar.

To hear what he had to say, read the full interview.